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FAQ

  • What should I expect on my first Physical Therapy visit?
    On your first physical therapy visit, you should wear comfortable clothing that you are able to move around in easily. First, your therapist will spend time listening and understanding what symptoms you are having, your motivation behind wanting to feel better, and your goals. Then, they will do a thorough examination looking at things like range of motion, strength, functional movements, and palpating the area that is bothering you. Typically, they will then do a manual technique to assist in your symptoms, followed by a form of exercise. Following this, your therapist will discuss what an appropriate plan of care moving forward will look like for you based on your symptom presentation, findings throughout the exam, and goals. Following the session, you will receive exercises to help you manage your symptoms and progress towards your goals until your next visit.
  • Do you take Insurance?
    Reform Physical Therapy and Wellness is an out-of-network provider because we believe in offering the highest quality of care without the constraints imposed by insurance companies. You can ask to receive a superbill at the end of each visit which you can submit to your insurance. Depending on your out of network benefits, you may receive some coverage.
  • What are the benefits of cash based care?
    There are multiple reasons why cash based care is beneficial: - Intentional Care: Each session is 1:1, and a full 60 minutes dedicated to you. No double, triple, or quadruple booked sessions where the therapists time is divided - Consistency of care: Each session is with the same Doctor of Physical Therapy each time. You will not be handed off to a different physical therapist, PT tech, or student. - Frequency of care is typically 1x/week compared to 2-3x/week - Cost effective: May end up saving you money by reducing the overall number of visits needed due to higher quality care throughout your sessions - You are in control: You dictate your care, not insurance. No frustrations with visit limits, co-pays, or minimal coverage. What you need can be decided between you and your therapist based on your needs and goals - Multi Region focus: We are able to treat multiple body parts at the same time. Insurance often limits how many body parts we are able to treat simultaneously, so this allows us to work on multiple areas that may be bothering you at the same time. - Transparent Pricing: No surprise bills in the mail following your visits. Pricing is fully transparent at your initial evaluation
  • What do the letters/credentials mean?
    DPT = Doctor of Physical Therapy. This is a degree earned after completing a 3 year Doctorate program from an accredited physical therapy institution. OCS = Orthopedic Certified Specialist. This is a board certification that is earned if you complete an orthopedic residency and pass the respective board exam. Dana completed her orthopedic residency with Upstream Rehabilitation Institute. Did you know, only 9% of physical therapists are residency trained? CSCS = Certified Strength and Conditioning Specialist. This is earned once you pass the respective board exam. This allows your therapist to provide specific training and programming for your strength and conditioning goals.
  • Do you take HSA/FSA?
    Yes!
  • Do I need a referral?
    In Tennessee, physical therapists are able to treat people for 30 days without needing a referral from a medical provider. If it is believed you will need treatment longer than 30 days, your therapist will communicate with you prior to those 30 days in order to receive a referral for continued care. If it is believed physical therapy is not the best option for you, your physical therapist will refer you to another healthcare provider to ensure you have the best plan moving forward.
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